Recruitment Management System (ATS)
Client: Japanese Recruitment Company
The Recruitment Operations Problem
In a high-volume recruitment business, coordination complexity scales faster than headcount. Tracking hundreds of candidates across multiple agencies, managing interview schedules across time zones, and correctly calculating multi-tier referral fees are all tasks that quickly overwhelm spreadsheets and email chains.
Our Japanese client was at that inflection point — growth was being blocked by operational complexity. They needed a system purpose-built for their specific process, not a generic off-the-shelf ATS that would require heavy customization.
Platform Capabilities
- Candidate lifecycle management from sourcing through placement and post-placement care
- Agency relationship tracking with multi-tier referral fee calculation and audit trail
- Interview scheduling with calendar integration and automated status notifications
- Evaluation scoring framework aligned with the client's internal competency model
- Role-based access ensuring agencies, recruiters, and clients see appropriate data
- Full reporting dashboard with funnel analytics, time-to-hire, and revenue tracking
Technology & Infrastructure
The system is built on PHP Laravel — a mature, battle-tested framework well-suited to the transactional, relational data model of a recruitment platform. TypeScript powers the frontend, providing the type safety required for a data-dense application where display errors have real business consequences. The entire stack is deployed on AWS (EC2, CloudFront, S3, RDS), providing enterprise security, automated backups, and predictable scaling as client data volumes grow.
Delivery
iPlus completed the project in 7 months — a timeline the client confirmed was significantly faster than their previous vendor estimates. Regular sprint reviews in Japanese and English kept alignment tight throughout the build, and the production launch was smooth with no post-go-live critical issues.
Challenge
A Japanese recruitment company managing a complex, multi-stakeholder hiring ecosystem — spanning agencies, candidates, referral fee structures, interview scheduling, and evaluation workflows — needed to replace fragmented manual processes with a centralized digital platform. Operational bottlenecks were limiting their ability to scale and negatively impacting client satisfaction.
Solution
iPlus Solution designed and delivered a comprehensive Applicant Tracking System (ATS) using PHP Laravel and TypeScript over a 7-month project. The platform centralizes all recruitment data — candidate profiles, agency relationships, referral fee calculations, interview scheduling, evaluation scoring, and placement tracking — in a single, auditable system. A role-based access control model ensures that agencies, internal recruiters, and clients each see only what is relevant to their role. The entire system is hosted on AWS for enterprise reliability and data security.
Results
Delivered in 7 months, the ATS transformed the client's recruitment operations. Administrative overhead dropped dramatically, hiring cycle times shortened by up to 50%, and the accuracy of referral fee calculations improved to near zero errors. The platform's scalability has enabled the client to grow their business volume without proportional increases in operational headcount.
