AI Implementation Partner · For Vietnam–Japan SMEs

One process in production, measured in hours saved.

An AI implementation partner for Vietnamese and Japanese SMEs. We pick one job your staff do by hand today, such as keying in orders, sorting email, or translating reports, and have AI do it inside the tools you already use. A person signs off wherever a mistake is not allowed, and we measure before and after with the same ruler.

2 weeksfind the job worth doing first
4–6 weeksone process running for real
monthlyrun it, improve it every month
iplus-agent / Purchase order intake
Inputfax · 1 page
AI output→ kintone · Order management
CustomerEastbrook Auto Parts · C-041299%
Order no.PO-2481799%
Delivery15 Nov 2026 · 18 days left97%
Lines3 lines · 3/3 matched96%
Unit price SFT-118$4.12 · +12% vs old quote71%
today: 47 orders · 3 need review · ~3.2 h savedillustrative

iPlus is hiring

iPlus helps companies in Vietnam and Japan hire for a wide range of AI roles, with competitive pay and benefits.

Priority roleAI EngineerNagoya/Osaka/Tokyo, Japan¥4,000,000 – ¥8,000,000 / year
Start for free
FreeUp to 10 companies a month

Quick assessment of one workflow

Describe one task your staff still do by hand. We reply in writing: which part AI can take, where a person still needs to approve, and how many hours it saves.

Within 2 business days

No obligation. The result is yours to keep.

You send

  • What the manual task is and who does it
  • The tools in use: Excel, kintone, Google Workspace, Microsoft 365…
  • Roughly how many hours a week it takes

You receive

  • A one-page assessment in English, Japanese or Vietnamese
  • What AI can do and where a person still approves
  • Estimated hours saved and the data risks
  • How it would run inside the tools you already use

Next step, if it fits: The AI Workflow Assessment (2 weeks).

Where to start

Choose the description closest to your company. We will point to the right first step.

Not every company should start in the same place. Sometimes the right answer is “not yet”, and we will say so.

Start with

AI Workflow Assessment

Workflow assessment · 2 weeks

This is the right starting point for most companies. In two weeks and two working sessions you receive a ranked list of the 3–5 jobs most worth handing to AI, with hours, ROI and data risk for each.

  • Know which job is worth doing first and which is not
  • Real hours, not gut feeling
  • A roadmap you can follow on your own if you wish
Not a fit if: You already know exactly which job to automate and have the measurements: see option 02.
How we work

Three steps. Each one leaves you with something in hand.

Each step is a fixed package, never billed by the hour. The durations below are typical, counted from when you grant access to the data and name a contact person; the exact schedule is set in the contract. The result of one step is your basis for deciding whether to take the next.

Step 1 · entry

AI Workflow Assessment

Choose the right job to start with
2 weeks · 2 working sessions

The most important step, because it decides whether spending on AI makes sense at all.

What you get
  • 2 working sessions with the people who do the work, online or at your office
  • The process redrawn, with real hours counted instead of estimated
  • A 5–8 page report in Vietnamese, Japanese or English: the 3–5 most time-consuming processes, hours recoverable, ROI, roadmap, data risk
  • One presentation of the findings to your management
What you pay for

A clear conclusion — even when the conclusion is “this should not go to AI yet”.

Stop pointThe report is yours. You may continue with iPlus, with another provider, or on your own.
Step 2 · proof

Workflow Automation

One process running for real
4–6 weeks

Or an internal-knowledge assistant (RAG): it answers from your own documents, with citations.

What you get
  • One process running daily on real data, inside your kintone, Microsoft 365, Google Workspace, Slack or Excel
  • Stop points for human review at the steps that must not be wrong
  • A log of every step: what the system read, what it decided, who approved
  • Before-and-after figures, measured the same way as in the assessment
What you pay for

A process that has actually run, with numbers — not a demo on sample data.

Stop pointTargets and how they are measured are written into the contract on day one. If they are missed, the numbers show it, and you can stop, keep everything delivered, and are under no obligation to move on to AI Advisory.
Step 3 · operations

AI Advisory (monthly)

Ongoing partnership
monthly · 3-month minimum

AI is not install-once-and-done. Models, data and processes all change.

What you get
  • Monitoring of deployed AI workflows, with fixes when they start to drift
  • One improvement every month
  • A monthly “hours saved” report, with the errors caught
  • Q&A, and model updates when a better model ships
What you pay for

Keeping what already runs running correctly, and adding one more job each month.

Stop pointMinimum commitment of 3 months, then month-to-month. If your own IT team wants to take over, a handover package is available.

AI Usage Policy1–2 weeksstandalone or with step 2

An AI usage policy and data risk assessment in Japanese, built on the ISMS / JAMA framework we drafted for a Japanese company. For firms that want staff to use AI without the risk of a client contract being pasted into a free chatbot.

Ask about this package
Pricing is quoted after a 30-minute call, because scope differs from company to company. Prices are fixed per package, never hourly. Step 1 is designed so a managing director can approve it alone, without a committee. Model API costs are stated in the contract, so there are no surprises at month end.
What AI can do right away

Five jobs every company has, done by hand by someone.

Each scenario states what AI does, what a person must check, and how the result is measured.

Case01
Manufacturing60 staffkintone · Excel

Two office staff key 40–80 orders a day by hand from fax into kintone.

A 1–2% error rate sounds small, until an order with the wrong part number ships.

Problem
Purchase orders arrive by fax, PDF and email, one format per customer. Staff key them into kintone, then copy them to Excel for reporting.
AI does
Reads PDFs and fax images, extracts each line, cross-checks part numbers, and creates the kintone record. Recurring quotes are drafted from history.
Human checks
Unknown part number, off unit price, or unusual quantity: the system stops. The record is written only after a person confirms.
Measured by
Data-entry hours per day · error rate · quote response time. Measured before, and again after 4 weeks.
kintoneOutlook / GmailExcelOCR + LLM
Typical deployment scenarioBuilt from real SME workflows in Japan and Vietnam, not the published results of a specific client. Measured figures will replace them when a client agrees to publish.Does your company have a similar job?
Training

Claude Code workshop for a 30-person software company

Not a process but a way of working: 2 days on the company's own codebase (CLAUDE.md, skills, regression tests, review), an AI usage policy for writing code, then 4 weeks of support over Slack. For SES and software firms whose clients are asking about hands-on AI experience.

Ask about training
Accuracy & data safety

AI is not 100% right. So we design the stop points.

The two biggest fears about AI are wrong answers and leaked data. We do not promise that neither will ever happen. We design the system so that when one does, a person sees it before your customer does.

Adjust the threshold

Every AI result carries a confidence score. You decide below which level a person must look.

High threshold: safer, more for reviewers to do. Low threshold: faster, riskier. We set the threshold with you for each kind of job. Large-value orders and emails to customers always pass through a person, however confident the AI is.

80% · fast99% · careful
24 orders this morning · AI confidenceillustrative
16written to the system by AI
8waiting for review
JobAI doesHuman checks
Entering purchase ordersRead, extract, cross-check part numbersOrders with an unknown part number or off price
Replying to customer emailClassify, write a draftEvery email, before it is sent
Translating shift reportsTranslate, normalise terms, summariseSafety and quality incidents
Internal rulesAnswer with the clause citedQuestions with no basis found
CV screeningScore against a rubric, explain whyWhich profile gets sent
Monthly reportCompile hours saved, errors caughtThe numbers, before they reach you
Your data, in three phases

Before we startcontract

An NDA is signed before you share any data, or before the first conversation if you prefer. Which data may be given to AI and which may not is agreed and written into the contract.

During designarchitecture

Stop points for human review are drawn from the start. Data stays in systems you control: AI can run inside your Microsoft 365, Google Workspace or cloud. We use only business APIs, where submitted data is not used to train models.

In operationmonitoring

A log of every step, role-based access, and a monthly report that lists the mistakes AI made and the ones that were caught.

We have drafted a security rulebook on the ISMS and JAMA frameworks, including L3-level procedures and 14 registers, for a Japanese company. The same experience goes into your AI usage policy, written in Japanese, in a form Japanese legal and compliance teams can read.

Ask about security
Technical scope

Built on the tools you already have. Nobody has to switch software.

The technical scope is fixed in advance, so no project starts from zero. That is how your first process can be running after 4–6 weeks.

Layer 1Your tools
kintoneOutlook · SharePoint · TeamsGoogle WorkspaceSlackLINE WORKSExcel / CSVEmail · PDF · fax
Layer 2Orchestration
AI AgentMCPRAGPython / TypeScriptn8n or Dify when you want to edit the flows yourself
Layer 3Model
Claude APIClaude CodeClaude API is the engine; Claude Code is how we build and ship. Model updates are part of AI Advisory

Jobs with a ready frame

  • Reading and sorting email and orders
  • Extracting PDFs (invoices, quotes, purchase orders) into kintone or Excel
  • RAG over internal rules and manuals
  • Drafting quotes and shift reports automatically
  • CV screening
  • Translating and summarising Japanese, Vietnamese and English documents
What we do not take on

Saying “no” early is cheaper than “sorry” late.

Not because we cannot. These jobs rarely bring value to an SME, and we do not want you paying for them.

Building our own model, fine-tuning

Existing models are good enough for almost every office job. Spend on the process, not on GPUs.

Projects over 3 months without AI Advisory alongside

An AI system nobody watches drifts. We do not hand over something we know will break.

Systems that need someone on-site all the time

We work remotely, and meet in person when a working session or handover needs it.

Promising “AI replaces the department”

AI gives hours back to your people. Whoever promises more than that should be asked who is accountable when it is wrong.

Frequently asked

What managing directors ask in the first 5 minutes.

Your question is not here? Ask it directly in the 30-minute call.

Will our data be used to train AI, or leak?

It is not used for training. We use only business APIs, where submitted data is not used to train models, and AI can run inside your Microsoft 365, Google Workspace or cloud. An NDA is signed before you share any data, and the scope of data given to AI is written into the contract. We do not promise zero risk; we reduce it with access control, logs and the smallest data scope that works.

What if the AI answers wrongly?

It sometimes will, which is why every process has stop points. Results below the confidence threshold, or in the kinds of work that touch customers and money, always wait for a person. Every step is logged so it can be traced, and the monthly report lists the errors that were caught.

How do you check the quality of what you build?

Every code change is reviewed by a senior engineer other than its author before it is merged. Automated tests and static analysis run on every change to catch regressions. Before handover, the workflow runs on your real data and is signed off against acceptance criteria agreed at the start, including the before-and-after measurements.

Who owns the code and workflows you build?

Your company does, from day one. An IP assignment clause is signed together with the NDA before we write the first line of code. Source code, agent configuration, prompts and documentation are delivered to your own accounts and repositories. We never hold code hostage: your IT team or another vendor can take over at any time.

Roughly how much does it cost?

We quote after the 30-minute call, because scope differs from company to company. Prices are fixed per package, never by the hour. The diagnosis step is designed so a managing director can approve it alone. Model API costs are stated in the operations contract.

We have no IT team. Can we still do this?

Yes. Your users only see results in tools they already know: a record in kintone, a draft in Outlook, a message in Slack. We do not ask you to change software. The operation behind it is our job under AI Advisory.

What language do you work in?

Vietnamese, Japanese or English, your choice. The assessment report and handover documents are written in the language you choose; the AI handles all three, including the Vietnamese–Japanese pair. For companies in Japan: Hanoi (GMT+7) is only two hours behind Tokyo, so meetings and day-to-day communication happen within your working hours.

What if we want to stop halfway?

After each step you may stop and keep what you received — the report, the process, the logs. AI Advisory has a 3-month minimum, month-to-month after that; when you want your own IT team to take over, we have a handover package.

Can we get a subsidy such as Japan’s IT Implementation Subsidy (IT導入補助金)?

Possibly, but we do not promise it. It is a Japanese programme for companies in Japan, and applications must go through a certified support provider, so in some cases we work through a partner. Whether you qualify depends on the kind of tool and your size; approval is not in our hands. We will tell you the realistic chances in the 30-minute call.

How do we start?

Book a 30-minute call, online, in Vietnamese, Japanese or English. You describe one job your staff do by hand; we tell you what AI can take on, which step fits, and whether it is worth doing at all. If AI cannot help, we will say so, and you lose nothing but 30 minutes.

First step · 30 minutes · online

Tell us one job your staff do by hand every day.

Vietnamese, Japanese or English, whichever suits you. If AI cannot help with it, we will say so, and you lose nothing but 30 minutes.

Fixed price per package, quoted after the call — never by the hour.